1. Ordering

1.1. Ordering requires at least a name, shipping address, e-mail address and phone number
1.2. When making order you will receive an order confirmation and alerts when customer service has shipped the order.

2. Communication

2.1. Communication between the customer and TriboDyn-Nordic is primarily done by e-mail
2.3. After The consumers order does not TriboDyn-Nordic have the right to modify these terms.


3.1. Currently TriboDyn-Nordic is using well known payment service providers Paypal
More information about paypal

4. Delivery

4.1. Shipping and packaging costs will be charged 24,90 eur per shipment
4.2. The estimated delivery time is two to five (2-5) working days to whole europe

Please note
When we refer to days, regarding estimated delivery time we refer to normal working/business days. This is Monday-Friday

5. Returns and exchanges

5.1. If for some reason you are not satisfied with the purchase of your product, you may return the unused product
at the latest within 14 days of product arrival.
5.2. Upon receipt of the returned goods, restore the TriboDyn-Nordic already paid the purchase price to the customer.
5.3. Refund Will be issued as soon as we have received and examined your return.

6. Complaint

6.1. If the customer receives the wrong product, or the product is damaged, etc., must the consumer notify within a reasonable time to the TriboDyn-Nordic.

Company details:
Company name: MW Steel Oy
VAT-number: FI22796839
Business address: MW Steel Oy
Raiskiontie 8
01900 Nurmijärvi
Phone: +358 50 3533607